Per Ticket Plan
Per ticket plan suits for those who have just started a Hosting company and for those who want to meet guaranteed Response time. Here, all the tickets will be answered within the time limits guaranteed. This plan also is the best-suited for those who have Low budgets.
Features:
- Level I: $ 2 Per Ticket
- Level II: $ 4 Per Ticket
- Level III: $ 6 Per Ticket
- 24×7 support for Helpdesk
- Shared techs handling minimum 2 to maximum 10 projects at a time
- SLA covering 1 hour of Response time guarantee and 8 hours of Resolution
- $ 25 One-Time Set-up fee