Linux and Windows Server Management, Cloud Services by HosTechSupport

Dedicated Support Plan

Dedicated Support Plan

Dedicated Support gives you a complete solution for Technical support. Here we will take care of your entire clients and you can concentrate on increasing your business. We will sort out all the issues of your clients and take care of your servers.


Features:

  • 24x7x365 Unlimited Help-Desk & Live Chat Support
  • 24x7x365 Server Monitoring, Server Management
  • A team of 4 Dedicated Technicians, working round the clock in 3 shifts i.e one in each individual shift and the fourth tech as a backup tech covering sick leaves and weekly offs for other three techs
  • Dedicated Messenger(like Skype) is for you to communicate with the team assigned to you for 24×7 support
  • SLA covering max. 5 minutes for the Response time guarantee and 6 hours of Resolution guarantee
  • No Set-up Fee
  • Day-end reports
  • Basic Sales Chat Assistance on Live chats
  • Phone support for emergencies like calling Data centers for reboots or you for any updates or issues
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Why You Prefer Us ?



Best Quality
24/7 Support
We Keep you Updated
Deliver on time

10 +

Years OF Experience

1000 +

Project Completed

96 %

Client Retention Ratio



Whats Our Clients' Say...

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Every time I come to them they are courteous and fast to fix my issue. We built such a close bond that I only go to them and allow them full access to my servers. They even moved us over to larger servers with no downtime, can you believe it - NO DOWNTIME and that was awesome. They also have web design department that is doing and has done some fabulous work on goodguyprices.com (coming soon). I will not be going to any other company for my server and web design needs. Thanks again and I look forward to a long term relationship.

Mike L (goodguyhost.com)
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