August 2017 – HostechSupport Blog

Happy World Humanitarian Day 2017

Celebrating 71st Independence of INDIA

On this Independence Day, HostechSupport Salutes our Tricolor 🇮🇳️…with Utmost Pride & Warmth towards our Motherland …
May it be a feeling, being shared once or twice in a year but indeed remains & is heartfelt with each rising Sun

Steps to Disable Default cPanel Login Details For FTP Access

1. Open up the FTP update file and edit it using the following command:

root@server [] vi /usr/local/cpanel/bin/ftpupdate

2. Move to the line number 189 or 211 and comment those. If you are using some of the old cPanel version, then you should get the following necessary code at line number 189 and if your cPanel version is the upgraded version then you can get

You can see the following contents after editing the above file:

$entry->[3], $entry->[6], $entry->[7], $entry->[8] ) . “\n”;

$vhosts->{$system_user} = join( ‘:’, $system_user, $entry->[1], $entry->[2], $entry->[3], $entry->[6], $entry->[7], $entry->[8] ) . “\n”;

After the changes are done, make sure you run following command:

root@server [] /usr/local/cpanel/bin/ftpupdate

You will be secured from the hack attempts

Steps to resolve “Webmail Shows Internal Server Error: User is Over Quota.”

Please refer the following steps:

root@server[#] cd /var/cpanel/overquota
root@server [/var/cpanel/overquota]# mv username username-bak

Make sure you replace the username with the actual cPanel username.

You won’t see any error message after performing above steps.

What are the various runlevels in linux OS?

Following are the run-levels which you could refer:

0 — Halt

1 — Single-user mode

2 — not used (user-definable)

3 — full multiuser mode

4 — not used (user-definable)

5 — full multiuser mode (with an X-based login screen)

6 — Reboot

If you use a command line login screen, then you are in run level 3.

If you use a graphical login screen, you are operating in run level 5.

The default run level can be changed by editing the /etc/inittab file.

It contains a line near the top of the file similar to the following:

Id:5:initdefault:

Change the number in this line to the desired run level.

You will have to reboot the system for the changes to take effect.

How to create password protecting directories?

1) Create a .htaccess file and specify the following code in it,

AuthType Basic

AuthName “Administration”

AuthUserFile /home/support/.htpasswd

require valid-user

2) To create a passwd file, use the following .htpasswd generator.It should allow you to generate a

username / encrypted password pair.

http://www.desilva.biz/apache/pwdweb.html

The .htpasswd file will contain your username(s) and encrypted password(s) and will usually look like this:

Christopher:En7Cr9pT2Ed/u

Mak3m0n3y

Place the .htaccess file in the directory that is to be protected.

And place the .htpasswd outside the directory that is to be protected.

Example:

If you want to protect a directory “blog” under a particular domain

then the .htaccess file should be placed in the “blog” directory and the .htpasswd

the file should be placed in the “html ” directory.

Note that all the directories that are created under the blog directory will also get protected.

And execute the command grpconv to rebuild the file.

You can now create the new account, without any error message.

How would you rectify the problem ‘Can’t create new cpanel accounts’?

If you are creating a Cpanel account for a domain, let’s say abc.com and after filling

Up all the details, required to create an account, you get the error Unable to add the user

‘abccom’

In that case, refer the below steps to rectify the issue:

1) First check /usr/local/cpanel/logs/error_log for the error when trying to create an account.

2) chmod +w passwd,v ( cd /etc)

3) ll /etc/group*

-rw-r–r– 1 root root 6336 Nov 16 21:40 /etc/group

-rw——- 1 root root 6359 Nov 16 21:39 /etc/group-

4) chattr -i /etc/group

5) mv /etc/gshadow /etc/gsahdow.corrupted.

How will I resolve the below database error?

There seems to have been a slight problem with the database.

Please try again by pressing the refresh button in your browser.

An E-Mail has been dispatched to our Technical Staff, who you can also contact if the problem persists.

We apologize for any inconvenience.

For this login to your server as root user and check the following paths for MySQL. Sock

/var/tmp

/tmp

/var/lib/mysql/

/usr/local/lib/

If you don’t get it, please create it.

Please note that mysql. Sock is symlink.

How will you check and confirm that your server is using suPHP?

It’s very simple to verify this. Have a simple ‘php info’ script.

Create a file named ‘phpinfo.php’ under the public_html of your domain

Insert the following code:

<? php
phpinfo();
?>

Access the file in your browser using the link http://yourdomain.com/phpinfo.php

At the top section search the line ‘Server API’.
If you see CGI’ then your account is hosted on a server with suPHP.
If it shows ‘apache’ then you are NOT on a suPHP server.

What is phpsuexec?

PHPSuexec is the term which is used to describe running PHP as a CGI with Suexec.

It creates a more secure environment as compared to running PHP as an Apache module.